FAQ

What is Available now and Made to order?

 Available now means in stock and Made to order is  out of stock but can be made or your welcome to custom the colours/glitter, just leave a note at checkout. Please note as all resin jewellery is made by hand we try our best to replicate each piece but sometimes they turn out a little different, still stunning and best part you know it’s unique. 

All orders containing made to order and available now items will be sent once all made to order items are made.

Turnaround time for made to order earrings is 8 days due to cure and make time. Trinket boxes 1-2 weeks  to cure, This timeframe does not include day of order/weekends or postage times. During sales and peak times this may be a tiny bit longer.

All available now items will be posted out within 5 business days ( Monday to Friday ) not including day of order , during sales or other peak times this may be longer 

Are your earrings hypoallergenic for sensitive ears 

Yes all earrings are hypoallergenic, we also now have a plastic stud post and rubber back option.

Anything else I should know?

 Air bubbles are possible in resin as it is hard to get the hot gun in the molds please also note this before ordering 


How do I clean my jewellery and can I swim/shower with my jewellery?

With a light damp cloth only , do not use jewellery cleaner.
Please do not swim or shower with your Jewellery as all of our jewellery is handmade costume jewellery not fine jewellery 

Can I order a custom colour?

Yes please contact us

 

Refund/Returns/ Policy’s  Please see the refund/returns policy listed under the drop down menu at top of website